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MIndustrial Safety

Privacy Policy

Last Updated: 4 February 2026

MIndustrial Safety (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information, as well as your rights under UK law, including the UK GDPR.

1. Who We Are

Business Name: M Industrial Safety
Telephone: +447449976178
Email: sales@mindustrialsafety.co.uk
Registered Address: 58 Ormonde Crescent, Hexthorpe, Doncaster, DN4 0GP, United Kingdom

For any privacy-related questions or concerns, you can contact us using the details above.

2. Information We Collect

We may collect the following categories of personal data:

Identity & Contact Data

  • Name

  • Email address

  • Telephone number

  • Billing and shipping addresses

Order & Payment Data

  • Purchase history

  • Delivery details

  • Payment method information (we do not store full payment card details; all payments are processed securely via third-party providers)

Technical & Usage Data

  • IP address

  • Browser and device information

  • Cookies and tracking technologies

  • Website interaction and usage data

Marketing Preferences

  • Newsletter subscriptions

  • Promotional and survey consents

3. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders, including returns and refunds

  • Communicate about orders, accounts, and customer support

  • Comply with legal and tax obligations

  • Improve our website, services, and user experience through analytics

  • Send marketing updates (only with your consent)

  • Prevent fraud and secure transactions

Use of Google Services

  • Our website uses Google Analytics and Google Ads (including remarketing tags) to analyse traffic and deliver relevant ads.

  • These services may collect data such as IP address, device info, and browsing behaviour.

  • You may opt out of personalised Google advertising here: https://www.google.com/settings/ads

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to fulfil and deliver your orders

  • Legal obligation – to comply with tax, accounting, and consumer protection laws

  • Legitimate interests – site analytics, fraud prevention, service improvement

  • Consent – marketing communications and non-essential cookies

5. Sharing Your Information

We may share your data with:

  • Payment processors and banks (for secure payments; we do not store full card details)

  • Delivery and courier companies (to ship your order)

  • IT, hosting, and analytics providers

  • Marketing/email platforms (only if you have opted in)

  • Government or legal authorities, when required by law

We do not sell or rent your personal data. All third parties must process data securely and lawfully.

6. Data Retention

We retain personal data only as long as necessary:

  • Order and transaction data: minimum 6 years for legal/tax purposes

  • Marketing data: until you withdraw consent

  • Technical/cookie data: as per our Cookie Policy

After the retention period, data is securely deleted or anonymised.

7. Cookies

We use cookies and similar technologies to:

  • Operate and secure our website

  • Analyse website performance

  • Personalise your experience

  • Serve relevant advertisements

You can manage your cookie preferences via your browser settings. Consent is requested for all non-essential cookies.
For more details, see our Cookie Policy.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at sales@mindustrialsafety.co.uk.

9. Security

We implement appropriate technical and organisational measures—including encryption, secure servers, and access controls—to protect your personal data from loss, misuse, or unauthorised access.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a new “Last Updated” date.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data:

Telephone: +447449976178
Email: sales@mindustrialsafety.co.uk
Business Hours: Monday–Friday, 9:00 am – 4:00 pm
Registered Address: 58 Ormonde Crescent, Hexthorpe, Doncaster, DN4 0GP, United Kingdom